BUGGY’S NEW REMOTE CASH PAYMENT OPTION
Q: What is Remote Cash?
A: You can now make Cash payments for your weekly rent remotely, at your local 7/11, Dollar General, CVS, Family Dollar, Speedway, and more! For only a $2 fee per transaction, you can save a lot of time and gas, without having to come all the way to the office!
Q: How does Remote Cash work?
A: We will be sending you a link with a bar code which you can use every time you make payment. You will be able to go to any participating stores closest to you with this bar code. Once at the store, tell the cashier that you would like to make a bill payment. You will have the Cashier scan the bar code on your phone, give the cashier your rental payment, plus a $2 fee, and they will give you a physical receipt. They will then be able to transfer the funds from their store, directly to our bank account, where it will then be applied to your balance at Buggy and your rent will be paid!
Q: How do I get the Bar-Code link?
A: Please send Buggy a text message requesting the link so that we can send it to you. You can use the same link every time!
Q: The cashier did not understand what Remote Cash was. What should I do?
A: This program is still very new, so although all of these stores should already be trained to understand how this program works, there is a possibility that you may come across a cashier who may not be very familiar with this. Try telling them you would like to make a bill payment with Cash, or you can mention that you are making a Vanilla Direct Pay bill payment. You can always ask for a different cashier to help. Otherwise, try to walk the cashier through it. Tell them that by scanning the bar-code on your phone, you can give them a cash payment to send to your rental company.
Q: I tried to troubleshoot and walk the cashier through the process but he still does not understand what I am talking about. What should I do now?
A: The first thing you can do is try going to a different location. There are many store locations available, with cashiers that will be more trained in this program. Once you find a location that works, you can continue to go back on a weekly basis to pay your rent. How convenient!
Q: I tried everything, and it still doesn’t seem to work for me. Is there anything else I can do?
A: Yes! You can always contact our Customer Support Team at any time, by calling in or texting us, and one of our trained representatives will be sure to help you out.