MAINTENANCE:

Q: Does Buggy have a mechanic shop?

A: Yes, Buggy has a mechanic shop open from: Sunday 9 AM - 10 PM, Monday - Thursday from 8 AM - 10 PM, Friday from 8 AM 6 PM.

 

Q: Where can I go if I need any small maintenance done like oil change, light bulbs etc.?

A: You can go to Buggy Shop located at 389 Empire Blvd Brooklyn, NY 11225, right behind the office where you pick up the car. Buggy covers all maintenance needs for all the drivers that rent from Buggy.

 

Q: Am I allowed to get maintenance done at a Non-Buggy mechanic shop?

A: No, However If you need maintenance done on Saturday, when buggy shop is closed, you can go to the mechanic shop, VLC Auto Repair, located at 547 Albany Ave, Brooklyn, NY 11203.

 

Q: Will Buggy reimburse me for fixing a mechanical issue with the vehicle?

A: Buggy does not offer reimbursement for most mechanical issues, however some basic maintenance will be covered. Please ask a Buggy Representative to inquire if a specific maintenance fix will be covered or not, and up to what amount.

 

Q: What should I do if I get a flat tire?

A: If a driver gets a flat tire, he can change the tire with the spare tire he may find in the trunk. If a spare is not found, Buggy offers 24/7 roadside assistance for all kinds of emergencies. Buggy will have the car towed to our tire shop and Buggy’s customer support will let you driver know when the car is ready for pickup.

 

Q: What should I do if my car breaks down?

A:  Buggy offers 24/7 roadside assistance for all kinds of emergencies as mentioned. Therefore, in any case of breakdown or if your car doesn’t start for some reason, please contact Buggy support as soon as possible, so we can have the car towed to Buggy shop and fix the issue. Once that's done Buggy support will let the driver know when the car is ready for pickup.